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What are Soft-Skills and Why Are They Important at Workplace?

Author: Mark Firth/Monday, March 30, 2020/Categories: Blogs

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Qualification and work experience typically rank higher when looking for human capital, isn’t it! However, it should come as no surprise that soft skills are on a definite upswing these days. With evolving workplace-culture and changing trends, soft skills come handy both for the organisation as well as the employee.

What are Soft Skills?

Soft skills refer to the interpersonal skills that are learned outside the technical and practical training and are considered a vital addition to human capital development. It is one step ahead of the subjective education, like- personal attributes, personality traits, inherent social cues and most importantly, communication abilities. All of these factors contribute to building and maintaining healthy business relationships and for human capital development.

Consultants look for soft skills along with other job skills as they allow an individual to adapt to new situations and surroundings. Enhanced soft skills make for great human capital which in turn makes for more marketable propositions, especially for the positions that are customer centric.

Here, we present you the in-demand list of soft skills that are crucial in human capital services:

Conflict Management

With modern technology, diversity in work place, multi-generational workforce and an ever evolving marketplace, organizations face multi-faceted challenges- most of which involve multiple work styles, ethics and communication with multiple stakeholders that could at times cause conflicts. Human capital development should have the ability to effectively resolve a conflict with forward thinking.

Time Management

The growth of business and shifting deadlines demand a healthy work and personal life balance, and it definitely requires skill. Successful management of time by human capital can go a long way in this fast-paced and booming business scenario.


Between constant changes in processes, business structures and workloads, it is crucial under human capital development to learn to work under pressure and to move along with the flow. This is one of the most important soft skills to possess. Mental well being is a growing concern in the workplace and it is of utmost importance to possess the ability to successfully manage and adapt to stressful situations.


It is imperative to have excellent communication skills in order to succeed. Language is the only way we can communicate with people, both written and verbal. Thus, instilling diverse communication methods allow a person to be marketable across industries.

Cultural Fit

To augment human capital engagement, reduce human capital turnover and increase productivity, companies have been focusing on human capital development that promotes a healthy, inclusive and diverse work culture. It is the most desirable quality in the top talent.

Strong soft skills are an indicator of a productive, collaborative and healthy work environment which is an absolute necessity for organisations in an increasingly competitive world. At The Taplow Group we lay utmost importance on assessing a candidate’s soft skill while sourcing for a role. To know more about how we do that, reach out to us at our services, visit




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